Caramel is a flexible and interactive software solution, offering customizable modules that can be managed through an intuitive interface.

Items (Articles)

  • Categorize and organize articles using a hierarchical tree structure.
  • Manage inventory efficiently.
  • Capture measurement variables such as length, width, height, etc.
  • Mark favorite articles for quick access.
  • Configure multiple article settings, including custom default images for the order page.
management by caramel

Options

  • Define unlimited options.
  • Organize options hierarchically.
  • Specify options for general or specific use cases.
  • Choose between multiple or single selection types.

Operations

  • Define operational requirements
  • Model business processes using a hierarchical tree structure.
  • Set up time-sensitive procedures.
  • Assign default prices and costs for each operation.
  • Customize operation behaviors across different sectors.
  • Enable multitasking operations with recurring features.

Service Configuration Table

An innovative design featuring a correlation matrix that displays relationships between various variables. Items and options serve as row labels, while operations are column labels. Each cell can be configured with default values. Customize prices, taxes, discounts, service level agreements (SLAs), costs, durations, permissions, and more for specific time periods and customer groups.

service configuration

Calendar and scheduling

  • Define working capacity based on the number of orders or items per day.
  • Support for multiple calendar types (e.g., Hijri, Gregorian).
  • Configure business days and working hours.
  • Update holidays and special occasions online.

Units and indicators

  • Manage units of measurement (weight, length, mass, area, etc.).
  • Add custom units and indicators across various categories.
  • Distinguish between countable and uncountable indicators.
  • Utilize calculation formulas and conversion factors.

Barcode

  • Assign various barcode types to operations, items, articles, orders, locations, and more.
  • Implement smart barcode reader detection without losing focus.
  • Enable login and logout functionalities using barcodes.

Roles

  • Utilize an interactive role hierarchy tree.
  • Establish role hierarchies to represent relationships between roles.
  • Assign permissions such as Browse, Read, Add, Edit, Delete, Special, and Admin for each role.
  • Create custom roles for modules and subsections.
  • Define custom access levels for each operation.

Users and employees

Sort and search for users using filters like ID, mobile number, phone, address, email, birthday, and more.

Customers and vendors

  • Generate reports, sort, and perform advanced searches for customers and vendors using various filters (ID, mobile, address, etc.).
  • Create customer lists based on customer groups.