Caramel organizes your operational workflow into three smart phases: Barcode Assignment, Real-Time Processing & Tracking, and Quality Control.
Barcode/RFID Assignment
Assign barcodes or RFID tags to garments quickly and effortlessly to streamline future operations. Each item can carry multiple barcodes—whether pre-printed or generated on demand—ensuring accurate tracking and seamless processing in the upcoming workflow stages.
For more information, see the articles below:
» Barcodes in Laundry and Dry-Cleaning software
» Barcode vs RFID in the Laundry Industry
Processing & Tracking
Role Assignment: Define roles and permissions for employees. Track tasks, durations, and staff performance in real time.
Guided Workflow: Caramel’s smart design helps employees follow the correct procedures with minimal training. Warnings and guidance are shown during each step, helping staff learn from mistakes and reduce operational errors.
Visual & Contextual Support: Employees can see photos of garments, customer notes, and special requests while working—ensuring high accuracy and preventing misunderstandings during the cleaning process.
Barcode-Driven Execution: All operations can be performed with a simple barcode scan—no need for a keyboard, mouse, or touch screen.
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Instantly trigger commands or schedule them in intervals
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Undo or cancel operations when necessary
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Automatically detect and perform required tasks
Quality Control
- In Caramel, quality control is a critical step that happens before garments are stored, not just before delivery. During this stage, staff members verify each item using previously captured photos, helping them identify stains or pre-existing conditions.
- Any specific notes or requests made by the customer are also shown to ensure nothing is missed.
- Barcode labels attached to each item provide quick access to customer and order details, allowing for a smooth and efficient process. If a garment fails the quality check, it can be flagged and sent back for reprocessing. The system also alerts staff about express orders that need to be prioritized.
- Additionally, Caramel’s smart space reservation system helps determine the best storage location based on order grouping and availability, making it easier to find and deliver items quickly.
» Check out our demo page to see how it actually works
» Laundry and dry cleaning software: Introducing the unique features of Caramel