Caramel's operational process is divided into three main parts: Barcode Assignation, Process & Tracking, Pick-Up.
Barcode assignation
In this section, barcodes are assigned to items in the fastest and easiest way to be used in the next steps or in the future. Each item can have multiple barcodes, which can be pre-printed or post-printed.
For more information, see the article below:
» Barcodes in Laundry and Dry-Cleaning software
Process & Tracking
Role Assignment: Assign roles to employees with different access levels. Track employee duties, task duration, and performance. Observe and interview employees, managers, and others who interact with them.
Interactive Design: Includes interactive design and warnings to help employees learn from their mistakes and improve their performance.
Operation Execution: Employees directly execute predefined operational processes using an easy-to-use interface that can be operated solely with barcodes. Mouse, keyboard, or touch screen are not necessary.
- Execute commands by barcode at intervals or instantly.
- Undo or cancel operations if necessary.
- Smart detection of operational needs and automatic execution if required.
- Item slideshow for already created and marked items on the order page.
Pick up
- Item Selection: Smart and fast item selection by barcode for pick-up.
- Partial Shipments: Allow partial item pickup of an order in more than one shipment.
- Item Review: Additional review for order items and marking them as reviewed.
- Driver Selection: Select drivers by reading barcodes or manually.
- Pick-Up Marking: Mark items that are picked up using barcodes or manually.
- Driver Load Statistics: View driver load statistics based on orders or items.
- Shortcuts: Provide shortcuts for features like printing.
- Credit & Billing: Add credit to customers or pay bills without referring to the Accounting module.
